FAQs

  • How much does the shipping cost?

    The shipping price is calculated based on weight. For Orders $100 and above shipping is Free.  

  • How Long Before I Receive My Painting?

  • Shipping times range from 3-5 business days. Once a package is sent, shipping time is out of my control.  Tracking information will be emailed to you as soon as available. Shipping for originals is free within the continental United States. For international shipping, please contact me for a quote.

    Shipping for Original Paintings:

  • Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

    Weight Ground Shipping Expedited 2 Day Shipping

    Up to 5LBs $ 9.95 $19.95

    5- 10 LBs $15.95 $29.95

    10-15 LBs $19.95 $39.95

    15 LB + $29.95 $49.95

  • When will I receive my order?

  • I will do my best to ensure your order arrives in a timely manner. In general, most orders are processed, produced and shipped within 2-3 business days - and typically arrive in 5-14 business days. Next day and 2-day express shipping are available and international orders typically arrive within 6-10 business via USPS Priority Mail.

  • Can I ship to CANADA / INTERNATIONAL / APO / FPO addresses?

  • Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. 

  • What is your policy on returns, exchanges and refunds?

  • I will provide a no charge replacement or refund for any quality issues. I may request to have the presentation / order returned and will provide a return shipping label. I do not provide a refund based on customer preference. I will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact me.

  • Can I cancel my order? 

  • Unless your order has already gone into production you can cancel it. Please contact me as soon as possible if you need to cancel your order. 

  • How long does it take to process a refund? 

  • Processing a refund can take up to 7-10 business days. 

  • How do I return my package? 

  • For a refund or replacement, please contact me here.

  • Who to contact? 

  • You can reach out at any time by sending me a message here.